Manage your subscription
Your subscription lives at Settings → Plan & billing. The page shows where you stand; the changes themselves — payment methods, invoices, plan switches, cancellation — all happen in the secure Stripe portal. SmartM8 never takes card details in the app.
There are three plans — $199-$449 / month AUD ex GST, unlimited jobs on every one, and annual is 2 months free. For the full breakdown of what's in each, see the plan guide linked below.
- Open Settings in the sidebar, then the Plan & billing card.
- The Current plan card shows your plan, a Trial, Active, or Past due badge, the price, and one date line — when it renews, when your trial ends, or when a scheduled cancellation lands.
- Tap Manage billing (it reads Add payment details while you're on trial). The Stripe portal opens.
- In the portal: add or replace your card, update billing details, view and download past invoices, switch plans (monthly or annual, pro-rated), or cancel.
Cancellation takes effect at the end of your current billing period — never mid-cycle. Your data is retained for 90 days from cancellation; to resubscribe, email us at hello@smartm8.com.au.
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Choose a plan and how the free trial works
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Read guideFailed payments and read-only mode
The 3-day grace window, what read-only actually blocks, and how access comes back automatically once payment settles.
Read guide
Still stuck?
If this guide didn’t sort it, email us — tell us what you’re seeing and which job or quote it’s on.
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