Choose a plan and how the free trial works
Every plan starts with a 14-day free trial — no credit card required. You pick a plan right after creating your workspace, and nothing is charged until you add payment details and subscribe.
- Starter —
$199/ month ex GST · up to 2 users - Pro —
$299/ month ex GST · up to 5 users · most popular - Team —
$449/ month ex GST · up to 15 users - All plans: unlimited jobs. Annual is 2 months free —
$1,990,$2,990, or$4,490/ year ex GST.
- On the Choose your plan screen, flip the toggle between Monthly and Annual — 2 months free.
- Select a plan card — Pro comes preselected.
- Tap Start my 14-day free trial. Or tap Skip for now — start on Starter and decide properly later.
During and after the trial
While you're on trial, a banner above the top bar counts down the days left. In the last 3 days it turns amber and asks you to check your payment details. The Update payment details link opens the Stripe-hosted billing portal — SmartM8 never takes card details in the app itself.
If the trial ends without a payment method, nothing is charged — your account pauses and your data stays safe. You'll see Your free trial has ended with an Add payment details button; add a card, activate your subscription, and you pick up right where you left off.
Related articles
Manage your subscription
Your plan, invoices, payment details, and cancellation — viewed in Settings, changed in the secure Stripe portal.
Read guideFailed payments and read-only mode
The 3-day grace window, what read-only actually blocks, and how access comes back automatically once payment settles.
Read guideCreate your account and set up your business
Sign up, create your workspace, and run the three-step setup wizard so you're ready to quote and invoice.
Read guide
Still stuck?
If this guide didn’t sort it, email us — tell us what you’re seeing and which job or quote it’s on.
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